Protected Payment Flow
Payment is processed and held in the applicable pending state tied to the order journey—not an immediate unrestricted payout.
Safety
Trust Should Work Both Ways
Structured transactions, visible progression and clear principles for buyers and sellers.
Protection Works Both Ways
A Structured Transaction System
BlaqGram combines structured payment processing, order stages, delivery tracking and defined transaction procedures to create a more transparent environment for buyers and sellers.
Buyer Protection
Your payment is connected to the order journey rather than simply disappearing into an immediate seller payout.
1
Order placed
Buyer initiates purchase in the app.
2
Payment confirmed
Successfully processed and associated with the order.
3
Protected / pending stage
Payment remains tied to applicable order conditions while the seller fulfills.
4
Processing & shipping
Seller moves the order through fulfillment stages.
5
Delivery & tracking
Follow progress through defined stages where supported.
6
Completion & payout eligibility
Transaction progresses according to applicable rules; seller payout becomes eligible.
Seller Protection
Fulfill with greater confidence. Know that a buyer has successfully committed payment before you dispatch.
1
Paid order confirmed
Seller sees that the buyer has successfully committed payment.
2
Fulfillment begins
Seller can prepare and dispatch with reduced payment-on-delivery uncertainty.
3
Order & delivery stages
Structured processing, shipping and tracking updates.
4
Shared visibility
Delivery tracking where enabled supports both sides.
5
Completion stage
Transaction reaches the applicable completion point.
6
Payout eligibility
Seller payout progresses according to BlaqGram order and payment rules.
Order & Delivery Journey
Clear stages from placement through processing, shipping, tracking and completion.
Cancellation & Disputes
Defined procedures for cancellation, delivery issues and disputes according to platform rules.
Responsible Transactions
BlaqGram is built for responsible transactions. Protection and payout progression apply according to the applicable BlaqGram payment, order, delivery, cancellation and dispute rules. Users should still make informed decisions and protect their account credentials.